Privacy Policy
1. Introduction
This Privacy Policy explains how Deeper Change Academy (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website or participate in our courses, events, or communications. We are committed to protecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.
2. Who We Are
Deeper Change Academy is a UK-based training and professional development organisation.
Our website address is https://deeperchange.academy.
You can contact us at hello@deeperchange.academy for any questions regarding this policy or your data.
3. Information We Collect
We may collect and process the following information:
Your name, email address, phone number, job title, and organisation details
Course registration and payment information (processed securely by third-party payment providers)
Communications you send to us by email or forms (such as feedback or inquiries)
Information about your interaction with our website, such as your IP address and browser type
Marketing preferences and opt-in details
We do not collect more data than is necessary to deliver our services.
4. How We Use Your Information
We use your data to:
Process course bookings, payments, and communications
Provide you with relevant course information, updates, and resources
Improve our courses, website, and services
Send newsletters or updates if you have opted in
Comply with legal and accounting requirements
We do not sell or share your personal information with third parties for marketing purposes.
5. Legal Basis for Processing
We process your data under one or more of the following legal bases:
To perform a contract with you (e.g., providing a course you have registered for)
To pursue our legitimate interests in managing our business and improving our services
With your consent, when you sign up for marketing or updates
You can withdraw consent at any time by contacting us at hello@deeperchange.academy.
6. Sharing of Information
We may share limited data with trusted third-party providers who support our business, such as:
Payment processors (e.g., Stripe, PayPal)
Email and marketing services (e.g., Mailchimp, ConvertKit)
Online learning platforms (e.g., Zoom, Miro, Notion)
These providers are contractually bound to protect your information and comply with UK data protection laws.
7. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and maintain financial records. Typically, this is up to six years for accounting and tax purposes.
8. Your Rights
Under the UK GDPR, you have the right to access, correct, or delete your personal data, to object to processing, to restrict processing, and to request data portability.
You can exercise these rights by contacting hello@deeperchange.academy. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
9. Cookies
Our website uses cookies to improve your browsing experience and analyse site performance. You can adjust your browser settings to refuse or delete cookies at any time.
10. Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. However, no online system can be completely secure, and you share data at your own risk.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website. Please check periodically for any changes.